Revenue grew 143% from 2022 to 2025, above the list median of 130%.
-- Unity Communications, a business process outsourcing firm, has made the Inc. 5000 list of America’s fastest-growing private companies for the sixth consecutive year. The company ranked No. 2,345 in 2026, up 256 places from No. 2,601 in 2025, after growing revenue 143% over three years and beating the median growth rate of 130%.
The 2026 list, themed “Meet the Companies Scaling in an Era of Innovation,” recognizes businesses that adapted to rapid change and turned it into growth. Honorees on the 2026 list generated a combined $385 billion in revenue in 2025.
Unity recognizes teams behind sixth-year growth
The company credits its sixth-year growth to teams that work behind the scenes. “One strong year can happen to any company. Six in a row takes people who get the details right every day, through every market shift,” said Patrick Brown, founder and CEO of Unity Communications.
Core teams supporting Unity Communications operations include:
- Quality assurance teams monitor interactions and refine processes as client programs scale.
- Service delivery teams oversee client program delivery and maintain steady service levels as client needs change.
- IT support teams keep systems secure and running across sites in the U.S., the Philippines, and Mexico. In 2026, they have maintained 99.99% service uptime and met ticket response targets 96.5% of the time.
Each team relies on the others. Quality assurance findings guide how operations teams run client programs, and IT support maintains both teams across sites and time zones. The operations team in Manila works overnight, local time, to cover the full U.S. business day for clients. Clients receive live support from a team based across the Pacific.
“Our QA, service delivery, IT support, and operations teams are the reason clients keep trusting us with their business. I’m proud to see their work recognized,” said Brown.
For More Information
To learn more about Unity Communications and its teams, visit unity-connect.com.
About Unity Communications
Unity Communications is an award-winning, AI-powered BPO company specializing in sales support, customer service, accounting, health care, and back-office services. With experience spanning multiple
industries, including e-commerce, technology, retail, financial technology (FinTech), and
software-as-a-service (SaaS), the company specializes in creating processes that make business operations more efficient.
Founded by Patrick Brown in 2009, the company has evolved from a startup into an international hybrid BPO firm, serving small and medium businesses to Fortune 500 companies across the globe. Unity Communications forms co-innovation partnerships with clients looking to outsource for the first time and needing a white-glove experience.
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Contact Info:
Name: Patrick Brown
Email: Send Email
Organization: Unity Communications
Website: https://unity-connect.com/
Release ID: 89205678
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